If the Start menu opens successfully in that way, there is problem with the Windows key. If the Start menu can’t be opened either, there is problem with the Start menu. You can identify it by using your mouse to click the Start button to open the Start menu.
The cause can be the problem key or problem Start menu. If you are using Windows 10 and can’t use it to open Start menu. The Windows key on the keyboard allows you to access Start menu quickly.